Frequently Asked Questions

maxeD-uP is a family-run clothing brand based in Stevenage, born from a father-and-son idea that grew into a full family project. Our mission is simple — create everyday wear that lasts. We blend forward-thinking design with solid quality at the core of everything we make.

The name stands for doing things to the maximum — giving 100% in whatever you do. Whether it’s work, gym, or just life in general… if you’re giving it your all, you’re maxed-up.

We source high-quality blanks from trusted UK and European suppliers, and all printing and finishing is done by us locally in Stevenage. Every piece is checked by hand before it’s sent out.

Simply browse our online shop at www.maxed-up.shop, select your items, choose your size and colour, then proceed to checkout. It’s that easy.

We accept all major debit and credit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments for a smooth, secure checkout experience.

If your order hasn’t been printed or shipped yet, we’ll do our best to help. Contact us as soon as possible at info@maxed-up.shop with your order number.

Yes! We ship both across the UK and internationally. Shipping costs and delivery times vary depending on your location and will be shown at checkout.

Most UK orders are processed and shipped within 3–5 working days. International delivery may take 7–14 days depending on customs and local carriers.

Once your order is dispatched, you’ll receive an email with tracking details so you can keep an eye on your delivery in real time.

Yes — if your item is unworn, unwashed, and in its original condition, you can return or exchange it within 14 days of delivery.
Contact us at returns@maxed-up.shop for instructions.

We’re really sorry if that happens — it’s rare, but we’ll fix it fast. Just email a photo and your order number to support@maxed-up.shop, and we’ll sort it.

If the item is faulty or incorrect, yes. Otherwise, the customer is responsible for return postage.

Check out our Size Guide on each product page — we include chest width, body length, and fit tips. If you’re unsure, we recommend sizing up for an oversized look.

Most of our products are pre-shrunk, but a small amount of natural shrinkage (3–5%) can still occur after washing — that’s normal for cotton blends.

Wash at 30°C, inside out, and avoid tumble drying to protect prints and fabrics. Iron inside out if needed.

Absolutely! We offer custom printing for businesses, bands, and personal designs. Just email us at custom@maxed-up.shop with your idea, and we’ll help bring it to life.

We use DTF (Direct to Film) and sublimation printing for long-lasting, high-definition designs that don’t crack or fade easily.

You can reach us by email at info@maxed-up.shop, or through our social channels on Facebook, Instagram, and TikTok — just search @maxedupclothing.

Not yet — we’re online-only for now, but we do pop-up stalls and local events around Hertfordshire. Follow us on social media to see where we’re next.

Enter your promo code at checkout before payment. If it’s valid, the discount will automatically apply to your total.

Sorry — only one promo code can be used per order.

Yes! We offer student and bulk order discounts — just contact us with proof or details and we’ll send you a custom quote.